Shipping policy
Shipping Policy
Free Standard Shipping
At Tailora, we’re proud to offer free standard shipping on all orders to our main shipping destinations — no minimum purchase required.
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated delivery time with our Free Shipping option is 6–12 business days.
Please note that delivery times are estimates and may vary depending on destination, customs procedures, or unforeseen global events.
Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
If you receive any communication from customs authorities regarding your shipment, please contact our support team with your order number — we will gladly assist you.
Lost, Delayed, or Damaged Packages
While shipping is handled by trusted third-party carriers, we are committed to supporting our customers throughout the delivery process.
If your package is significantly delayed, lost in transit, or arrives damaged, please contact us immediately. Our support team will work with you to find the best possible solution.
Incorrect Shipping Address
Please ensure that your shipping address is entered correctly at checkout.
If you notice an error, contact us immediately. We can only make changes before the order has been processed and shipped.
Shipping Agreement
By placing an order with Tailora, you agree to the terms outlined in this Shipping Policy.
If you have any questions, our support team is always here to help.