Privacy policy

Privacy Policy

Last updated: June 18, 2026

Tailora ("we", "us", or "our") operates this website and is responsible for the processing of personal information described in this Privacy Policy in order to provide you, the customer, with a curated shopping experience (the "Services"). Tailora is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card numbers, transaction details, and payment confirmations.

  • Account information: Your username, password, preferences, and settings.

  • Transaction information: Items you view, put in your cart, add to your wishlist, or purchase/return.

  • Communications: Information you include when sending a customer support inquiry.

  • Device & Usage information: IP address, unique identifiers, browser type, and navigation data.

2. Personal Information Sources

We collect this data from:

  • Directly from you (when you create an account, purchase, or contact support).

  • Automatically through cookies and similar technologies when you visit our site.

  • From service providers and partners who help run our tech and marketing solutions.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, analyze web traffic, and improve your overall user experience. You can manage or disable cookies at any time through your browser settings, though some features of the Services may not function properly if cookies are disabled.

4. How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: Fulfilling orders, processing payments, arranging shipping, managing returns, and creating a customized shopping experience.

  • Marketing and Advertising: Sending promotional communications and showing targeted ads based on your activity.

  • Security and Fraud Prevention: Authenticating accounts, securing our services, and preventing malicious activity.

  • Communicating with You: Providing customer support and keeping a healthy business relationship.

  • Legal Reasons: Complying with applicable laws and responding to valid legal processes.

5. How We Disclose Personal Information

We may disclose your personal information in certain circumstances to:

  • Shopify and vendors who perform services on our behalf (shipping, IT, analytics).

  • Business and marketing partners for targeted advertising.

  • Affiliates or in connection with a business transaction (like a merger).

  • Law enforcement if required by valid legal obligations.

6. Third Party Websites and Links

Our Services may provide links to platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Please review their privacy notices.

7. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction (including COPPA requirements for children under 13 in the US and GDPR requirements for children under 16). If you are a parent or guardian and believe your child has provided us with data, please contact us to request deletion.

8. Security and Retention of Your Information

No security measures are perfect. We recommend using secure channels to communicate sensitive info. We retain data only as long as needed to maintain accounts, provide Services, comply with legal obligations, and resolve disputes.

9. Your Rights and Choices

Depending on where you live (US, Canada, UK, or EEA), you may have the following rights:

  • Right to Access / Know: Request a copy of the data we hold.

  • Right to Delete: Request that we delete your information.

  • Right to Correct: Update inaccurate personal data.

  • Right to Opt-Out: Object to targeted advertising or data "sharing/selling."

  • Global Privacy Control: We recognize GPC signals from your web browser to automatically opt you out of tracking where required.

10. Complaints & International Transfers

If you have complaints, please contact us using the details below. If you reside in the EEA or UK, we rely on standard contractual clauses to safeguard data transferred outside your region, or lodge a complaint with your local data protection authority.

11. Contact Us

Should you have any questions about our privacy practices, or if you would like to exercise any of your rights, please email us at: